As a CEO for six years and a Partner / Managing Director for 16 years at top tier firms like Deloitte and Accenture, I have a wealth of experience as an Operating Executive with a focus on AI, B2B, and Customer Experience as well as being a strategic advisor. I have collaborated with diverse teams, developing strategies, enhancing customer experiences, optimizing operations, and leveraged AI to unlock new possibilities. I have spent considerable time helping organizations manage through complex digital transformation initiatives as well as Contact Center and Call Center Operations globally.

I am a hands on, detailed oriented, servant leader, who is purpose built as an action oriented senior executive.

I am a results-driven leader known for rebuilding management teams, mentoring talent, cultivating winning cultures, a thought leader, and a public speaker. My comprehensive skill set encompasses complex enterprise sales acumen, go-to-market strategy and execution, customer success, client management, and a sharp focus on detail to drive profitable growth and exceed targets.

Having worked across multiple industries, including Hospitality, Retail, Financial Services (Insurance and banking), Healthcare (Provider and Medical Device), TMT (Telecommunications, Satellite, Cable, Consumer Technology) , Automotive, and Business Services, I bring a broad cross-industry perspective that fosters innovation and transformative solutions.

I have also served as a Board Member, advisory Board Member, and Executive Chairman of the Board.

I have lived in Connecticut, Tokyo, Tulsa, Indianapolis, Chicago, Cincinnati, and currently resides in Los Angeles.