I am a seasoned executive with a passion for driving growth and innovation in the Software-as-a-Service and Tech-Enabled Services space. With a background as a former AI SaaS CEO and Management Consulting Senior Partner, I am at home in the C-Suite in high-growth, dynamic Software or Tech companies.

Throughout my career, I have thrived in both Private Equity environments and within the Enterprise / Fortune 500 landscape, leading transformation initiatives and delivering successful outcomes. My unique blend of technical expertise and strategic acumen enables me to envision and execute visionary plans that drive organizational excellence.

Tom Lewis

Growth Expert

As a CEO for six years and a Partner / Managing Director for 16 years at top tier firms like Deloitte and Accenture, I have a wealth of experience as an Operating Executive with a focus on AI, B2B, and Customer Experience as well as being a strategic advisor. I have collaborated with diverse teams, developing strategies, enhancing customer experiences, optimizing operations, and leveraged AI to unlock new possibilities. I have spent considerable time helping organizations manage through complex digital transformation initiatives as well as Contact Center and Call Center Operations globally.

I am a hands on, detailed oriented, servant leader, who is purpose built as an action oriented senior executive.

I am a results-driven leader known for rebuilding management teams, mentoring talent, cultivating winning cultures, a thought leader, and a public speaker. My comprehensive skill set encompasses complex enterprise sales acumen, go-to-market strategy and execution, customer success, client management, and a sharp focus on detail to drive profitable growth and exceed targets.

Having worked across multiple industries, including Hospitality, Retail, Financial Services (Insurance and banking), Healthcare (Provider and Medical Device), TMT (Telecommunications, Satellite, Cable, Consumer Technology) , Automotive, and Business Services, I bring a broad cross-industry perspective that fosters innovation and transformative solutions.

I have also served as a Board Member, advisory Board Member, and Executive Chairman of the Board.

I have lived in Connecticut, Tokyo, Tulsa, Indianapolis, Chicago, Cincinnati, and currently resides in Los Angeles.

Tom's Career

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    Partner: Newport Advisors and I help emerging growth, middle market, and private equity clients navigate transitions and improve performance. Effectively, I am a CEO whisperer and advisor to mid-market companies, investors, and boards along with 50 other senior partners in the firm.

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    Managing Director: Served as leader for strategy, technical priorities, and client messaging for Accenture’s North American Digital Customer Transformation Practice

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    CEO & Board Member: Reported to the Board of Directors. Grew revenue from $1m to $15M and positioned the company as a leader in AI enabled customer service automation. Successful exit to Private Equity.

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    Partner: Reported to NA head of Strategy; created served as Global Lead for the Customer Advisory Practice creating a Strategy and Operations outshoot from traditional CRM consulting. Managed practice in collaboration with hundreds of industry, technical, and client-specific consultants.